Concierge Plan

  • Employers & TPA’s

    Neighbors Telehealth combines mHealth (mobile health) technology to provide live video visits with the physician of their choice 24/7 – saving premiums and after work hours trips to the ER. Today’s rising cost of health insurance is directly attributable to the loss in productivity, medical errors and unnecessary and repetitive diagnostic testing. Thus, as the cost and safety of the patient improves, the overall quality of life of patients will improve, thereby making it easier for employers to negotiate lower rates with their insurance carriers, and pass those savings in lower premiums for their employees.

  • Private Label

    The demand for Online Patient Care continues to grow. Save your patients the time and hassle by reducing waiting room time and eliminate travel time by offering them extended office hours or even transition the acute care phone calls to video visits during work hours as an added service that benefits both your patients and your bottom line. If your medical practice is looking to offer on demand Telehealth services as part of your own service line, Neighbors Telehealth solutions can help by seamlessly integrating our telehealth software program within your practice website and offering the services as if they are being delivered by your medical practice. Increased patient interaction and better preventative care provided by Neighbors Telehealth, LLC, a trusted partner is the ultimate monitoring and managing solution for your practice.

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  • School Health

    Telehealth is a valuable tool to complement and expand the capacity of schools to meet the health care needs of children. Not only can telehealth help keep children healthier, but it can help keep them in school, as appropriate, and their parents at work. The technology is based on high-definition video conferencing using specially equipped stethoscopes and cameras so that a centrally located health care provider can examine students at multiple schools without traveling. Primary care doctors collaborate with school nurses addressing acute issues such as the common ear ache or stomach ache, chronic disease management, medication management and behavioral health issues.

  • Nursing Home

    Telehealth in nursing homes using texts and live video chats keep residents from making unnecessary trips to the hospital. Today, when patients need medical attention chances are that the doctor unsure of the patient’s medical condition will refer the patient to the hospital or to an ER. With Telehealth software, a nurse at a patient’s bedside can connect the doctor to listen to a patients’ heart and lungs through a stethoscope that help doctors remotely make the distinction, for instance, between COPD or a simple cough. The secure telehealth platform allows doctors to get simple notifications on their own phone to do a live video interaction. The idea overall is to avoid these costly, unnecessary visits to the emergency department.

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  • EMS/ER Triage

    There is a bright future for telehealth services in a previously unexplored location like the Emergency Departments. The Telehealth program sends patients through standard emergency department triage, siphoning off those with minor injuries or non-life-threatening symptoms who can opt to see a remote physician via video conference. Patients connect to doctors from private rooms, with nurse practitioners or physician assistants on hand as necessary to perform routine procedures. A printer in the room allows doctors to write prescriptions and provide patients with discharge papers. Although the rising popularity of telehealth services has generally been linked to its ability to replace in-person visits to a physician’s office, an approach that expands access care into a form of what is called the EM-Triage services - is huge. The EMS services which accounts for 40 to 50 percent of patients to emergency departments really just need primary care and cities and counties with limited EMS resources are not built to handle primary care issues and emergency physicians simply are not in a position to follow up with patients to address chronic health issues. To outfit emergency medical technicians with the Telehealth software connected to a select group of doctors is less expensive than an ambulance transport. The technology’s use in the emergency room avoids both the reimbursement issue and concerns about quality of care.

  • ACO’s (Accountable Care Organization)

    NeighborsTelehealth’s patient centric accountable care empowers Doctors to change the way they care for their patients. Neighbors Telehealth is an interface designed to collaborate care across care teams. Beyond connecting physicians to patients, Neighbors Telehealth creates intuitive methods for patients to connect with the right physician at the right time, lowering barriers to care and helping reduce readmissions. Because our CCR tracks care, makes reporting on patient outcomes as simple as a few clicks, and serves as a tool for providers to reach more patients and more providers, it is ideally suited as an Online Clinic for the ACOs to grow business and service lines.

  • Urgent Care and 24-Hour ER

    NeighborsTelehealth can help leapfrog the competition by connecting Urgent Care Centers with patients at all times. It allows Urgent Cares and 24 Hour ER’s to request specialty services without requiring transfers. Remotely view and discuss them from any device, including iPhones or iPads. Share patient history, physicals, medical imaging and other data through a secure, HIPAA and HITECH compliant web application. Single sign on and HL7 interfaces ensure the software fits into your existing clinical environment. Rock-solid and redundant cloud hosting allows urgent cares and 24 hour ER’s to collaborate in real-time with doctors to improve throughput and patient outcomes.

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  • Concierge Plan

    Many doctors are turning to Telehealth Concierge Practice. With growing patient interest in virtual care even insurance companies are expanding their telehealth offerings to doctors and patients. Patients are likely to pay a subscription fee if they get some added benefits: convenience, connected care, 24/7 access and saving that extra travel time, or the hassle of taking off work, is a huge bonus to them. It’s likely to keep them satisfied with their care and happy to stay with your practice. For concierge doctors, telehealth is an opportunity and a strategy to differentiate their practice.


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